FAQ`s
What makes Elegance Jewels unique?
Elegance Jewels offers luxurious yet affordable jewelry, blending sophisticated designs with high-quality materials to create timeless pieces for every occasion.
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What materials are used in your jewelry?
Our jewelry is crafted with premium metals like sterling silver, 18K gold plating, and stainless steel, along with high-quality cubic zirconia, natural gemstones, and ethically sourced crystals for lasting brilliance.
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Do you offer international shipping?
Yes! We offer worldwide shipping, and delivery times vary depending on your location. Shipping options and rates are available at checkout.
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How long does shipping take?
Orders are typically processed within 1-3 business days. Shipping time depends on your location:
- Domestic: 4-7 business days
- International: 7-20 business days
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How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can track your package on our website or the carrier’s website.
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What is your return and exchange policy?
We offer a 7-day return and exchange policy for unused and unworn items. If you’re not satisfied, contact our support team, and we’ll assist you with the return process.
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How do I care for my jewelry?
To keep your jewelry looking its best:
- Avoid exposure to water, perfumes, and harsh chemicals
- Store in a dry, cool place
- Clean with a soft cloth to maintain shine
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How can I contact customer support?
You can reach us via email at [Your Email] or through our Contact Us page. Our support team is available to assist you with any inquiries.